Refuge House, Inc. respects the privacy concerns of the users of its Internet Sites ("Sites"), and has created this privacy statement to explain what information we gather from your visit to our Sites, and how such information may be used.
Use of Information: As a general policy no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to Refuge House, Inc. Sites. However, certain non-personal information is recorded by the standard operation of Refuge House, Inc.' Internet servers. Information such as the type of browser being used, its operating system, and IP address is gathered in order to enhance your online experience.
Our Sites' various forms and surveys may request that you give us contact information (such as your name, mailing and/or e-mail address). Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and what we're doing. You may always opt-out of receiving future mailings; see the Choice/Opt-out section below.
Our Sites use various order forms for you to request information, products, and services. We collect contact information (such as your name, mailing and/or e-mail address), and when appropriate, financial information (your credit card number) to process your request or purchase. Contact information from an order form is used to fulfill orders, and to provide information about our company to you if requested. The contact information is also used to get in touch with you when necessary regarding your order. Financial information that is collected is used to process your request for products and services, and will not be shared with third parties who are not involved with the transaction. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption.
Refuge House, Inc. may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Refuge House, Inc.'s rights or property, other Refuge House, Inc. web site users, or anyone else that could be harmed by such activities.
To the extent that any of our Sites accessible through the URL www.refugehouse.com have additional or different practices or policies, these practices will be explained at that Site.
Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Refuge House, Inc. cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Use of IP Addresses: An IP address is a number that's automatically assigned to your computer by your Internet provider whenever you're surfing the Web. When you requests pages from Refuge House, Inc. Sites, our servers log your IP address. Refuge House, Inc. collects IP addresses for the purposes of system administration and to audit the use of our Site. We do not link IP addresses to anything personally identifiable, which means that your session will be logged, but you are anonymous to us. We may use your IP addresses in cooperation with your Internet provider to identify you if we feel it is necessary to enforce compliance with our Terms of Use or to protect our service, Sites, customers, or others.
Links to Other Sites: Refuge House, Inc. is not responsible for the content or practices of third party websites that may be linked to our Sites. Our Sites may also be linked to websites operated by other companies. Visitors to these web sites should refer to each web site's respective privacy policies and practices.
Choice/Opt-Out: Our Sites may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list to not receive future communications. In order to ensure immediate removal from any list, it is best to follow the specific instructions outlined within the communications you receive from us since Refuge House, Inc. operates numerous sites tailored to specific interests. However, if you are unable to complete the process indicated in the communications, then just send us an e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. with a copy of the undesired email attached to the request and state you wish to be removed from the mailing list.
Contact Us: If you have any questions about this privacy statement, the practices of our Sites, or your dealings with our Sites, you can contact:
Refuge House, Inc.
P.O. Box 20910
Tallahassee, FL 32316
850.922.6062
This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Information provided by you via general e-mail inquiries to Refuge House, Inc. such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.
To view educational material on consumer privacy, please see http://www.ftc.gov.
Your Acceptance of These Terms: By using any of Refuge House, Inc.'s Services and/or Sites, you signify your acceptance of the Refuge House, Inc. Online Privacy Policy. If you do not agree to this policy, please do not use our Sites. Refuge House, Inc. reserves the right to modify, alter or otherwise update this policy at any time, so visitors are encouraged to review this policy from time to time. Your continued use of the Refuge House, Inc. Sites following the posting of changes to these terms will mean you accept those changes.
Last updated 2012.